Terms and conditions

Last updated: October 2026

These terms are tailored to the LiloCall AI service but are still a template. Placeholders in [brackets] must be completed, and the text must be reviewed by a legal professional before going live, in particular the consumer and payment sections.

1. Provider and scope

LiloCall AI is operated by PR Management Consulting LLC, 390 NE 191st St STE 72437, Miami, FL 33179, USA ("LiloCall AI", "we"). These terms apply to (a) Partners – streamers, creators, models, faceless creators, AI models and agencies who offer an AI voice through LiloCall AI – and (b) Fans – end users who talk to a Partner's AI voice and purchase credits for it. Part A applies to Partners, Part B to Fans, Part C to everyone.

Part A – Partners

A1. Service

We create an AI voice for the Partner, either from a selected stock voice or from the Partner's voice sample, configure its personality, style and topics according to the Partner's specifications, and provide a personal web page under the Partner's artist name through which Fans can talk to the AI voice in the browser. We handle hosting, technology, payment processing with Fans and payouts. The Partner sees calls, minutes and earnings in a dashboard.

A2. Approval and control

The AI voice only goes live after the Partner has listened to and approved it. The Partner can change personality, style and topics at any time and can take the AI voice offline with one click.

A3. Partner obligations and rights

The Partner confirms that they own or are authorized to use the voice, name, artist name, images and other content provided, and grants us a non-exclusive license to use these for the duration of the contract solely to provide the service. Agencies confirm that they are authorized to act for the creators and models they onboard and that those persons have consented. The Partner may only define personas and topics that comply with applicable law and section C2.

A4. Voice model

A voice model created from the Partner's voice sample is used exclusively for that Partner's LiloCall AI page. We will not use it for other customers or offer it to third parties. The voice model is deleted after the contract ends ([period]), unless the Partner requests earlier deletion.

A5. Remuneration and payouts

The Partner receives €1.20 per billable call minute. A billable minute is [definition, e.g. each started minute of a paid conversation, excluding free test minutes and refunded calls]. Payouts are made [e.g. monthly] to the account stored in the dashboard, provided the balance exceeds [minimum amount]. [Setup fees / investment, if any, and their terms.] The Partner is responsible for taxing their own income.

A6. Term and termination

[Contract term, notice period, extraordinary termination rights, handling of pending payouts after termination.]

Part B – Fans

B1. What you get

On a Partner's page you can talk to an AI voice that speaks in the Partner's style. You are talking to an AI, not to the Partner in person. The AI can make mistakes; its statements are not personal statements of the Partner and do not constitute advice.

B2. Age

You must be at least 18 years old to use the service. Pages marked "18+" may only be used after successful age verification.

B3. Credits and prices

Calls are paid with prepaid credits. Packages: Starter Pack €49, Popular €99, Pro Pack €199 (prices incl. VAT). [Number of minutes / credits per package.] Credits are deducted per call minute during the conversation; your current balance is always visible. There is no subscription and no automatic renewal. Credits are valid for [period] and are not transferable or redeemable for cash, except where required by law.

B4. Payment

Payment is processed by [payment provider] via credit card and other methods offered at checkout. Credits are available immediately after successful payment.

B5. Right of withdrawal

[Consumer withdrawal information. Typically: you have a 14-day right of withdrawal; it expires early if you expressly agree that we begin performance (i.e. you use credits) before the withdrawal period ends and confirm that you lose your right of withdrawal. Include the model withdrawal form.]

B6. Availability

We aim for availability around the clock but cannot guarantee uninterrupted service. If a call breaks off for technical reasons on our side, unused or affected minutes will be [credited back].

Part C – General

C1. AI transparency

Every AI voice is clearly labeled as AI to Fans. Partners may not instruct the AI voice to claim to be a human or to deny being an AI.

C2. Prohibited content and use

Prohibited are in particular: any content involving minors; illegal, violent, hateful or discriminatory content; harassment; fraud, phishing or soliciting payments outside LiloCall AI; requests for personal data beyond the conversation; impersonating real persons without their consent; and attempts to manipulate or extract the AI system. We may block pages, end calls and suspend accounts in case of violations; credits used for prohibited purposes will not be refunded.

C3. Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For slight negligence we are only liable for breach of essential contractual obligations, limited to foreseeable, typical damage. We are not liable for statements generated by the AI that are based on the Partner's specifications.

C4. Changes

We may amend these terms with reasonable notice. Partners and registered Fans will be informed in good time; continued use after the change takes effect constitutes acceptance unless you object within the notice period.

C5. Final provisions

The law of [country, e.g. the Federal Republic of Germany] applies, excluding the UN Convention on the International Sale of Goods. Mandatory consumer protection rules of the consumer's country of residence remain unaffected. If any provision is invalid, the remaining provisions remain in force.